A2P Guideline - SMS Enablement
Understanding US SMS Carrier Registration
It's important to note that SMS Carrier Registration is required thru any phone system provider and not just us. The below guideline will walk you thru the process and give you proper context
Understanding US Cell Carrier Infrastructure Changes
US cell carriers like AT&T, T-Mobile, and Verizon are enhancing their systems to combat the growing number of fraudulent calls and texts. Their collaborative efforts are primarily focused on safeguarding their customer base.
Impact of the New Registration Requirement
Businesses utilizing cloud phone services such as ManagePhone.io to send messages to US numbers are now required to adhere to a new registration process.
Advantages of Adhering to New US Carrier Guidelines
By filling out the registration form provided by US carriers, businesses can significantly increase their text message deliverability. It also reduces the possibility of their messages being blocked by the carriers. Not registering by the given deadline, currently set at August 31st, will result in an inability to send texts to US numbers via platforms like ManagePhone.io.
Specifics for Business Registration
Businesses need an Employer Identification Number (EIN) or a similar identification number to register. It's important to note that personal Social Security Numbers are not acceptable for business registration. Once registered, a business gains Low Volume Standard status, which includes the ability to send a substantial number of daily message segments.
Registration Options for Non-EIN Holders
Individuals or entities without an EIN or equivalent can still register through a sole proprietor path using a US or Canadian address and a mobile number with a country code. However, restrictions apply, including a limit on the number of phone numbers that can send messages.
Additional Considerations for Multiple Phone Number Registration
For those needing to operate multiple numbers, obtaining an EIN (if based in the US) or an equivalent ID (for non-US residents) is necessary. This process can take time, as the information must be verified by reviewing organizations. Once approved, a limit on daily message segments applies, along with other conditions as per the Fair Use Policy.
Registration Process for Personal Use
Individuals using ManagePhone.io for personal communications must register to continue texting US numbers. The requirements are similar to the business registration for non-EIN holders, including address and mobile number criteria, as well as the same daily message segment limitations.
Monthly and one time fees
The fees for SMS Carrier registrations can vary but often fall within the below parameters:
$29 one time registration fee.
$3 per month for all the numbers under your account
4 Key requirements for Compliance
Matching EIN and Legal Business Name:
To register for a campaign on 10DLC, your organization's EIN (Employer Identification Number) needs to match its Legal Business Name. Check IRS forms like W2 or SS-4 for accurate details.
Valid Web/Online Presence:
Your organization must have a working website with HTTPS security. If not, a social media profile (like Facebook or LinkedIn) can be used. Make sure the website or profile represents your registered business.
Opt-In Language:
If you collect phone numbers through a contact form, include opt-in language. For example: "By providing your number, you agree to receive SMS from [Your Business Name]. Message frequency may vary. Reply STOP to opt-out. Reply HELP for info. See our Privacy Policy [Your Privacy Policy URL]."
Privacy Policy Compliance:
Certain organizations and use cases need a compliant Privacy Policy for A2P SMS texting. Visit "Privacy Policy Compliance for 10DLC" for more details.
By following these steps, you'll be on the right track for 10DLC compliance. We'll update you with any changes to keep you informed.
It's important to note that SMS Carrier Registration is required thru any phone system provider and not just us. The below guideline will walk you thru the process and give you proper context
Understanding US Cell Carrier Infrastructure Changes
US cell carriers like AT&T, T-Mobile, and Verizon are enhancing their systems to combat the growing number of fraudulent calls and texts. Their collaborative efforts are primarily focused on safeguarding their customer base.
Impact of the New Registration Requirement
Businesses utilizing cloud phone services such as ManagePhone.io to send messages to US numbers are now required to adhere to a new registration process.
Advantages of Adhering to New US Carrier Guidelines
By filling out the registration form provided by US carriers, businesses can significantly increase their text message deliverability. It also reduces the possibility of their messages being blocked by the carriers. Not registering by the given deadline, currently set at August 31st, will result in an inability to send texts to US numbers via platforms like ManagePhone.io.
Specifics for Business Registration
Businesses need an Employer Identification Number (EIN) or a similar identification number to register. It's important to note that personal Social Security Numbers are not acceptable for business registration. Once registered, a business gains Low Volume Standard status, which includes the ability to send a substantial number of daily message segments.
Registration Options for Non-EIN Holders
Individuals or entities without an EIN or equivalent can still register through a sole proprietor path using a US or Canadian address and a mobile number with a country code. However, restrictions apply, including a limit on the number of phone numbers that can send messages.
Additional Considerations for Multiple Phone Number Registration
For those needing to operate multiple numbers, obtaining an EIN (if based in the US) or an equivalent ID (for non-US residents) is necessary. This process can take time, as the information must be verified by reviewing organizations. Once approved, a limit on daily message segments applies, along with other conditions as per the Fair Use Policy.
Registration Process for Personal Use
Individuals using ManagePhone.io for personal communications must register to continue texting US numbers. The requirements are similar to the business registration for non-EIN holders, including address and mobile number criteria, as well as the same daily message segment limitations.
Monthly and one time fees
The fees for SMS Carrier registrations can vary but often fall within the below parameters:
$29 one time registration fee.
$3 per month for all the numbers under your account
4 Key requirements for Compliance
Matching EIN and Legal Business Name:
To register for a campaign on 10DLC, your organization's EIN (Employer Identification Number) needs to match its Legal Business Name. Check IRS forms like W2 or SS-4 for accurate details.
Valid Web/Online Presence:
Your organization must have a working website with HTTPS security. If not, a social media profile (like Facebook or LinkedIn) can be used. Make sure the website or profile represents your registered business.
Opt-In Language:
If you collect phone numbers through a contact form, include opt-in language. For example: "By providing your number, you agree to receive SMS from [Your Business Name]. Message frequency may vary. Reply STOP to opt-out. Reply HELP for info. See our Privacy Policy [Your Privacy Policy URL]."
Privacy Policy Compliance:
Certain organizations and use cases need a compliant Privacy Policy for A2P SMS texting. Visit "Privacy Policy Compliance for 10DLC" for more details.
By following these steps, you'll be on the right track for 10DLC compliance. We'll update you with any changes to keep you informed.
Updated on: 21/04/2024
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