> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://onlinesolutions.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Setup Yealink phone

* Go to Users -> (Choose your username) -> My Device and Request for new credential. Terms and Condition window will pop-up and Click Understand.


![](https://storage.crisp.chat/users/helpdesk/website/dc55cfd193a55800/1_13xt8c0.png)

* Once you click on “Understand “another window will pop-up with the credential. Copy the information and save it on a notepad.


![](https://storage.crisp.chat/users/helpdesk/website/dc55cfd193a55800/2_1mcut2h.png)

* Make sure your phone is connected to your network environment. Open up your browser and load the Desktphone / IP Phone default login page. If you’re unsure the device IP of your phone, please look at the device user manual, contact their support or simply do a google search of your device brand/model.

* Go to Account - > Register. > Set line Active to “Enable” > Input Label Name, Display Name, Register Name.
* Input the Username, Password and Server Host you got it from our portal earlier and make sure the Port is “5060”
* Transport would be UDP.
* Leave the SIP Server 2 empty if you do not have other account to use on the same phone. 

![](https://storage.crisp.chat/users/helpdesk/website/dc55cfd193a55800/3_1ylhz8r.png)

* Go to Basic and leave all on default.

![](https://storage.crisp.chat/users/helpdesk/website/dc55cfd193a55800/4_16idikq.png)

* Codec, leave everything on default.

![](https://storage.crisp.chat/users/helpdesk/website/dc55cfd193a55800/5_11ane1t.png)

* Lastly, don’t forget to Save and Reboot your device.

* Re-login to the Phone and Check on the Status.


![](https://storage.crisp.chat/users/helpdesk/website/dc55cfd193a55800/6_parjta.png)