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# Internet connection and bandwidth necessary for VoIP

The minimum required for:

1 concurrent call is 100 kbps up and down. The recommended speed is 3MBps up and down.

3 concurrent calls you'd need at minimum 300 kbps up and down. The recommended speed is still 3 MBps up and down.

10 concurrent calls you'd need a minimum of 1 MBps up and down with a recommended of speed of 5-10 MBps up and down.

Note: the above did not cater for network latency.