> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://onlinesolutions.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to Manage Company Number Settings ### 1. Click on Admin… ![Step 1 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/005b352a-2a18-46f7-bf4e-fb2faaffa8e2/bca3f0a0-d10a-4fe4-8a9c-9f28890f22d8.png?crop=focalpoint&fit=crop&fp-x=0.0278&fp-y=0.0429&fp-z=2.6665&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=11&mark-y=11&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xNTYmaD0xNTYmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 2. Click on Company Numbers ![Step 2 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/c9e113f8-37be-48b6-ba81-a1ea689e9466/7a7d01da-5b45-4041-aff8-b2d9c5e72322.png?crop=focalpoint&fit=crop&fp-x=0.1212&fp-y=0.1243&fp-z=1.8677&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=8&mark-y=126&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz01MjgmaD0xMDkmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 3. This page will show you a list of the Entities/Companies you have added You can add more Entities by clicking on Add Entity over to the right hand side ![Step 3 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/53560725-cf8a-4e12-be4a-9e230dc30b9f/0b93511a-0216-4c68-86fa-b10e2f481574.png?crop=focalpoint&fit=crop&fp-x=0.4997&fp-y=0.5509&fp-z=1.0035&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=3&mark-y=127&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMTk1Jmg9NjAwJmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D) ### 4. Click on the name of the Company you wish to configure ![Step 4 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/b76d77cd-f2de-4c44-82f4-d4a89871d313/d10ea7f0-7e82-4735-a4f9-8cd42b43755a.png?crop=focalpoint&fit=crop&fp-x=0.1163&fp-y=0.2680&fp-z=1.9022&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=8&mark-y=333&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz01MTUmaD0xMTEmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 5. Info will show you a list of the Phone numbers assigned to the Company You can add more numbers by clicking on Add number over to the right hand side ![Step 5 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/7ae43118-ccaf-4e71-9cb3-39f871124c26/5aefc08e-7758-47cf-8a64-b20c7ecb1afb.png?crop=focalpoint&fit=crop&fp-x=0.4934&fp-y=0.3912&fp-z=1.1103&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=75&mark-y=208&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMDUwJmg9MjU5JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D) ### 6. If you wish to Delete or Change the Default Company Number, click on the 3 buttons ![Step 6 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/cb152ca2-6fa7-4dc6-91d3-35a03b9392e8/81fad6fd-adb5-4da1-9c1f-aae33c1a172a.png?crop=focalpoint&fit=crop&fp-x=0.8097&fp-y=0.4877&fp-z=2.9165&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=551&mark-y=340&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz05NyZoPTk3JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D) ### 7. Click on Set as default or Delete ![Step 7 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/eb04ff33-3b7d-499b-a33b-ff140d98ae6d/b177df37-6d93-404a-8684-3eef112bd8ff.png?crop=focalpoint&fit=crop&fp-x=0.8865&fp-y=0.6109&fp-z=1.8735&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=741&mark-y=178&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz00MDcmaD00MjImZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 8. Click on Business Hour ![Step 8 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/7c4531df-08d3-4b95-91e5-9ea2768a963b/a6aeb14d-2b22-4325-a426-24ed654de535.png?crop=focalpoint&fit=crop&fp-x=0.1601&fp-y=0.2085&fp-z=2.3339&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=268&mark-y=301&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0zNjAmaD0xNTQmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 9. You can set the Business Hours or choose 24/7 If you wish to configure Business Hours, just click on the time and select your hours of operation ![Step 9 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/a1e2d48f-c784-480f-bfeb-703327e2e604/279b7197-4e44-4b1d-bbf8-19580a68792e.png?crop=focalpoint&fit=crop&fp-x=0.4906&fp-y=0.3044&fp-z=1.0213&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=24&mark-y=213&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMTUxJmg9NTgmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 10. Click on Call Handling ![Step 10 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/f82ab22f-86f2-46de-8ce7-96442a985067/a4eb7850-d545-4b72-8dc8-678ea2a975bb.png?crop=focalpoint&fit=crop&fp-x=0.2920&fp-y=0.2085&fp-z=2.3723&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=427&mark-y=306&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0zNDYmaD0xNTYmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 11. Click on Open Hour ![Step 11 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/a9b45cbc-eece-4ef5-a925-0af14db5c6ac/72c6e67c-ed47-41c1-8ca6-408180024c12.png?crop=focalpoint&fit=crop&fp-x=0.0653&fp-y=0.2835&fp-z=2.4828&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=41&mark-y=307&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0zMDYmaD0xNjMmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 12. Select the Call Handling flow ![Step 12 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/8aff0583-e48f-4bc8-a651-99f5c5cfebcb/80c87705-d652-4a9b-b9b7-112bf9122138.png?crop=focalpoint&fit=crop&fp-x=0.4906&fp-y=0.6254&fp-z=1.1198&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=84&mark-y=130&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMDMxJmg9NjQzJmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D) ### 13. Click on SMS Handling ![Step 13 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/f8de0e7c-186c-4159-a393-879b6a65643b/72cbf116-1a59-4742-96fd-138781258968.png?crop=focalpoint&fit=crop&fp-x=0.4208&fp-y=0.2085&fp-z=2.3529&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=424&mark-y=304&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0zNTMmaD0xNTUmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 14. Select what you want the system to do when you receive an SMS Note: You need to register a Brand and a Campaign to use the SMS feature [https://onlinesolutions.crisp.help/en/article/a2p-guideline-sms-enablement-19agwxs/](https://onlinesolutions.crisp.help/en/article/a2p-guideline-sms-enablement-19agwxs/) ![Step 14 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/dc99a41d-4485-4ae7-b4c4-2a507c4c49ec/536a161e-b287-47d6-9dfa-e5f5e2c42e75.png?crop=focalpoint&fit=crop&fp-x=0.4934&fp-y=0.4287&fp-z=1.1232&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=83&mark-y=225&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMDM0Jmg9MzAwJmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D) ### 15. Click on Advanced Settings ![Step 15 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/3c3805d4-c25b-471a-99a7-63a09be22aaf/ca177656-2667-452e-bc3e-a4efbb1ae1ec.png?crop=focalpoint&fit=crop&fp-x=0.5681&fp-y=0.2085&fp-z=2.1951&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=395&mark-y=284&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz00MTAmaD0xNDUmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 16. This allows the User to use the company number as their CallerID ![Step 16 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/f0ab051f-5d3e-4ec4-8be2-af3a01edcef5/cb97250e-8adf-4240-b7ab-e00012b86fd8.png?crop=focalpoint&fit=crop&fp-x=0.4934&fp-y=0.2947&fp-z=1.1232&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=83&mark-y=225&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMDM0Jmg9NjYmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 17. Select the user from the list ![Step 17 screenshot](https://images.tango.us/workflows/2dc85acd-038c-4a3b-a070-cb8303a41857/steps/4a0611fe-7ec8-4456-9724-09f7c8c5504f/4b7173d6-62c5-429b-abd7-1cecc5755aa1.png?crop=focalpoint&fit=crop&fp-x=0.4997&fp-y=0.6179&fp-z=1.0035&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=3&mark-y=185&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMTk1Jmg9NTg4JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D)