> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://onlinesolutions.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Download Faxes as PDFs


### 1. To download a file you sent, go to your Sent folder

![Step 1 screenshot](https://images.tango.us/workflows/5df568db-5d8f-4377-9690-61f68d3603b4/steps/506409bf-7b58-4bcb-9c16-c79c4c30d9f3/ee1ba229-5b77-4e7c-b7f7-2047ec681b60.png?crop=focalpoint&fit=crop&fp-x=0.6250&fp-y=0.1742&fp-z=1.3913&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=26&mark-y=162&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMTQ4Jmg9NTImZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)


### 2. Click on the 3 dots to the left of the file you wish to download

![Step 2 screenshot](https://images.tango.us/workflows/5df568db-5d8f-4377-9690-61f68d3603b4/steps/158e0b25-7547-49a0-afaa-8d88bda6fb81/fae0d16c-fced-4300-b239-c97265aacaeb.png?crop=focalpoint&fit=crop&fp-x=0.3785&fp-y=0.3810&fp-z=2.7859&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=519&mark-y=325&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xNjMmaD0xMjgmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)


### 3. Click on Download as .pdf

![Step 3 screenshot](https://images.tango.us/workflows/5df568db-5d8f-4377-9690-61f68d3603b4/steps/b8dec0b1-d0b4-41a9-818f-3b9c64d5fcac/db9ab52a-67e3-4a3c-875b-efe20c6f4fc6.png?crop=focalpoint&fit=crop&fp-x=0.4826&fp-y=0.6710&fp-z=2.1114&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=380&mark-y=345&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz00NDAmaD04OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)


### 4. To Download a fax you received, go to Inbox

![Step 4 screenshot](https://images.tango.us/workflows/5df568db-5d8f-4377-9690-61f68d3603b4/steps/152f6d70-d8b7-4258-9272-b93ff67be349/ff4c2160-2e63-4072-b054-c68498ff5ec6.png?crop=focalpoint&fit=crop&fp-x=0.1247&fp-y=0.2572&fp-z=1.9433&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=40&mark-y=340&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz01MDAmaD05NyZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)


### 5. Click on the 3 dots to the left of the file you wish to download

![Step 5 screenshot](https://images.tango.us/workflows/5df568db-5d8f-4377-9690-61f68d3603b4/steps/2f646c99-212b-407b-8c9c-a802de327c8c/e0e4c752-6181-42c0-8d73-e746ee7e12fc.png?crop=focalpoint&fit=crop&fp-x=0.3785&fp-y=0.3810&fp-z=2.7859&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=519&mark-y=325&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xNjMmaD0xMjgmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)


### 6. Click on Download as .pdf

![Step 6 screenshot](https://images.tango.us/workflows/5df568db-5d8f-4377-9690-61f68d3603b4/steps/41e5377a-73cb-4e83-9207-1fcd8ca6b3f4/07d7f314-6c34-401c-9c8f-edb77c6cd5c8.png?crop=focalpoint&fit=crop&fp-x=0.4826&fp-y=0.6281&fp-z=2.1114&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=380&mark-y=345&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz00NDAmaD04OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)